Quest Diagnostics is an American clinical laboratory. Quest also maintains collaborative agreements with various hospitals and clinics across the globe. The company offers access to diagnostic testing services for cancer, cardiovascular disease, infectious disease, neurological disorders and employment and court ordered drug testing. An angry customer said this in a review "Had to go to Quest direct since doctors' officers were closed and they told me to buy the test on quest direct. Ordered a panel screen and they refuse to provide a receipt or invoice that I can use this for insurance reimbursement which under ACA the insurance company is legally obliged to accept for preventative screenings. They have a term in their click wrap which says you will not claim the test with your insurance company for reimbursement even though I was told at the clinic I could, and thus they refuse to provide me a detailed receipt or invoice, and any relevant test info. That was after three emails and more than five hours on the phone, which resulted in me being told "it's your problem".
Quest Diagnostics Sucks Customer Reviews and Feedback
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