Virgin broad band on ubuntu

Super User is a question and answer site for computer enthusiasts and power users. It only takes a minute to sign up. I have a Linux Ubuntu It consistently times out.

Just bought a house to renovate in the north East of UK. Standard copper connection is a paltry 17Mbps. However, in this particular town, Virgin Media have laid optic fibre up most streets, including mine. So, I thought I would take advantage and sign up for a Mbps connection. I have spent the last two days on the phone to Virgin Media being basically stonewalled about the speed of my connection. That is to say, they simply keep stating that the connection is running as it should be. Never mind that I have informed that that I need no support whatsoever with Linux and that the problem is that they are throttling their connection to my Linux machines in some way.

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It only takes a minute to sign up. Since one week ago, my laptop keeps disconnecting randomly from home wifi we have Virgin Media at home and then randomly connecting on. But the connecting won't last long. However, when I use the Eduroam at university, there is no such problem.